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KINDERAI / TERMS OF SERVICE

Terms of Service

Pre-launch draft — owner confirmation required.
This page is not a finalized statement of production practices. Clearly marked TODOs must be completed and checked against the app before public launch or submission.

Agreement and scope

KinderAI is operated by Andreas Christofi, a physical person, reachable at [email protected]. These draft terms describe the intended agreement for access to KinderAI, an AI assistant for Shopify merchants. They require completion and review before being offered as the binding production agreement.

TODO — BUSINESS INFORMATION REQUIRED: Confirm eligibility rules, effective date, business address and acceptance process.

Accounts and Shopify connection

Use an authorized Shopify account and keep access credentials secure. You are responsible for the store information, settings and content you provide and for authorizing app permissions. Do not provide content you have no right to use.

TODO — BUSINESS INFORMATION REQUIRED: Confirm supported plans, installation flow, exact service scope and account responsibilities.

AI outputs and merchant decisions

AI-generated responses and recommendations can be incomplete or incorrect. Review material recommendations, discounts and customer-facing information. The illustrative website scenes are examples, not a guarantee that a sale will be recovered. Merchants remain responsible for their products, offers and customer obligations.

TODO — BUSINESS INFORMATION REQUIRED: Confirm actual approval controls, automation limits, human handoff availability and any feature-specific terms.

Acceptable use

Do not misuse the service to violate others’ rights, send unlawful content, interfere with systems, bypass access controls or distribute malicious code. Use customer information only with appropriate authority.

TODO — BUSINESS INFORMATION REQUIRED: Finalize prohibited-use rules and suspension/enforcement procedures.

Fees, subscriptions and cancellation

Pricing, billing intervals, trials, usage limits, taxes and cancellation effects must be displayed before a merchant agrees to pay. The intended model is Free €0, Starter €19/month, Growth €49/month and Pro €99/month; yearly plans are Starter €190/year, Growth €490/year and Pro €990/year, with cancellation anytime on paid plans. This is a pre-launch plan preview, not a verified production billing configuration. No refund or free trial is promised.

TODO — BUSINESS INFORMATION REQUIRED: Insert published plan terms, Shopify billing arrangements, cancellation instructions, refund policy and treatment of accrued charges.

Data and intellectual property

The Privacy Policy describes data handling. Merchants retain their rights in submitted store content. The final agreement should grant only the permissions needed to deliver the service and explain rights in KinderAI software and generated outputs.

TODO — BUSINESS INFORMATION REQUIRED: Finalize content license, output rights, data processing agreement and any confidentiality obligations.

Availability and third-party services

KinderAI relies on connected services, including Shopify and AI functionality. Feature availability may depend on these services and the merchant’s configuration. KinderAI is an independent app; references to Shopify do not imply Shopify endorsement.

TODO — BUSINESS INFORMATION REQUIRED: State support availability, maintenance practices, third-party dependencies and any service-level commitments.

Suspension, termination and liability

The final terms must explain when either party may end the service, notice requirements, data export or deletion, warranty provisions, liability allocation and any mandatory rights that remain unaffected.

TODO — BUSINESS INFORMATION REQUIRED: Obtain jurisdiction-appropriate provisions for termination, warranties, liability limits, indemnities and dispute resolution. No invented liability cap is included.

Law, changes and contact

Material changes should be communicated through a stated notice process. Contact support through the in-app support assistant for help with the app.

TODO — BUSINESS INFORMATION REQUIRED: Governing law, venue, dispute process, legal address and change-notification period.